Contact

How can we help?

Whether it is a technical question, a commercial matter or a privacy request: pick the right channel below. We deliberately handle technical support through our help portal, live chat and email – this routes your requests straight to the right team and keeps them traceable.

Your contact channels

The fastest route depends on your request. Here are the most important points of contact.

Help & Support

Find answers to common questions, step-by-step guides and the option to open a support ticket in our help portal. For quick questions, our live chat (button at the bottom right) is also available.

Live chat: button at the bottom right of every page.

Email

Write to us directly – ideal for support requests with details, screenshots or log data.

Phone

For general and commercial enquiries you can reach us by phone. Please note: no technical support is provided here – for technical matters please use the portal, live chat or email.

Address

Our registered office and postal address:

regfish GmbHBleichstraße 8a35390 GießenGermany

Data protection

Questions about data protection, your data subject rights or data processing agreements are handled by our privacy team.

Report abuse

Spam, phishing, network abuse or unlawful content related to our services? Report it to our abuse team.

System status

Current incidents and planned maintenance are always visible on our status page.

View status

Full provider details (management, commercial register, VAT ID) can be found in our Imprint.