Legal documents

Terms, privacy policy, SLA, right of withdrawal and every other contract document of regfish GmbH, to read, download and print. The German version is authoritative.

General Terms and Conditions (GTC)The core contractual terms for using the regfish platform.
Supplementary TermsService-specific conditions per product: domains, DNS services, certificates, email, hosting, web forwarding, API and reseller.
Service Level Agreement (SLA)Availability commitments per service, maintenance windows, response and restoration times, and service credits.
Right of WithdrawalRight of withdrawal for consumers in distance contracts, including the model withdrawal form and online withdrawal.
Cancel contractsOnline cancellation of your continuing contracts (hosting, email, domains) under section 312k BGB, no login required.
Privacy PolicyInformation on the processing of personal data under Art. 13 and 14 GDPR.
Data Processing Agreement (DPA)Agreement on processing on behalf under Art. 28 GDPR for business customers, including technical and organisational measures and sub-processors.
Acceptable Use PolicyRules for the permitted use of the services: anti-spam, abuse prevention and reporting channels.
Sub-processorsOverview of the sub-processors used, with purpose, location and transfer basis.
ImprintProvider identification pursuant to section 5 DDG and section 18 MStV.