Legal

Here you will find an overview of all legal documents and contractual terms of regfish GmbH. The German version is in each case the authoritative one.

• General Terms and Conditions (GTC)

  The core contractual terms for using the regfish platform.

• Supplementary Terms

  Service-specific conditions per product: domains, DNS services, certificates, email, hosting, web forwarding, API and reseller.

• Service Level Agreement (SLA)

  Availability commitments per service, maintenance windows, response and restoration times, and service credits.

• Right of Withdrawal

  Right of withdrawal for consumers in distance contracts, including the model withdrawal form and online withdrawal.

• Cancel contracts

  Online cancellation of your continuing contracts (hosting, email, domains) under section 312k BGB – no login required.

• Privacy Policy

  Information on the processing of personal data under Art. 13 and 14 GDPR.

• Data Processing Agreement (DPA)

  Agreement on processing on behalf under Art. 28 GDPR for business customers, including technical and organisational measures and sub-processors.

• Acceptable Use Policy

  Rules for the permitted use of the services: anti-spam, abuse prevention and reporting channels.

• Sub-processors

  Overview of the sub-processors used, with purpose, location and transfer basis.

• Imprint

  Provider identification pursuant to section 5 DDG and section 18 MStV.